Welcome to the Help Center! We’re here to assist you with any questions or concerns.

1. Frequently Asked Questions (FAQs)

General Questions

  • What is Fortuna A.I.?
    Fortuna A.I. is a powerful analytics tool providing insights for the European Tour (free) and the PGA Tour (membership-based).
  • How much does the PGA Tour membership cost?
    The PGA Tour access is available for $1.99 per month on a pay-as-you-go basis, and you can cancel anytime.
  • Is there a money-back guarantee?
    Yes! If you’re not satisfied, contact us within 7 days of purchase for a full refund.

Technical Issues

  • I can’t access my account. What should I do?
    • Double-check your email and password.
    • Use the Forgot Password option to reset your credentials.
    • Still having trouble? Contact Support.
  • The site/app is not loading properly.
    • Clear your browser cache or restart the app.
    • Ensure you have a stable internet connection.
    • Update your browser or app to the latest version.
  • I’m experiencing payment issues.
    • Verify your payment details are correct.
    • Check if your card has sufficient funds or is not expired.
    • For further assistance, Contact Support.

2. Contact Us

Need more help? Reach out to us directly!

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3. Responsible Gaming Support

At Fortuna A.I., we promote responsible gaming. If you or someone you know is struggling with gambling-related issues, please reach out for support:

  • National Problem Gambling Helpline: 1-800-GAMBLER
  • Visit www.ncpgambling.org for additional resources.